FAQ

For questions you may have about the ecosystem

What is the interest for the end consumer?

The FideWine digital passport guarantees the authenticity and traceability of each bottle, which reassures consumers about the origin and quality of the wine.

What information do I have on the bottle?

2 major pieces of information:
The owner of the bottle
The physical journey of the bottle.
+ the information provided by the property on its wine.

What information is available and for whom?

Business secrecy is maintained.
No information on the amount of transactions.
Zero visibility on the customers of its customers.

What are the prerequisites?

Have a FIDEwine account and access to the application

Do I buy bottles on the platform?

No, FIDEwine is not a wine sales platform

What additional manipulations?

Transferring passports through the app
Scan the boxes at the time of shipment

What documents can I use to explain FideWine?

Presentation movie
Infographic
Information visibility document
Web site
FAQS

If I have a warehouse, should there be someone with the app in it?

Yes, someone equipped with the FIDEwine application (free Apple and Google) scans the boxes upon shipment

What happens when my warehouse is an external company?

Same. We are in discussions to interface with major logistics operators/WMS.

Will each case have to be scanned in real time at the entrance and at the exit?

The scan today is only done at the time of shipment.

What if my buyer doesn't want a passport?

The digital passport is an added value.
If the buyer does not want one, he can buy the bottle without the passport.
Traceability stops.

As a Dealer/Distributor, what is my interest?

Get out of the price speech
Provide an additional service expected by the consumer
Allow my customer and my customer's customer to certify the origin.
Differentiate myself in my market
Selling more because there is the Digital Passport
To be among the first to propose this

How much does it cost to register?

Signing up for FIDEwine is free.

What is the cost of a transfer?

From €2, linked to the price of the bottle.

Who pays?

Two options:
Integrated Passport: the seller pays on FIDEwine and transfers the passport.
Optional Passport: the seller transfers the passport and the buyer buys it on FIDEwine.
In both cases the seller receives 50% of the passport price

How do I get 50% of the sale back?

A billing call is made every year.

Who bills?

FIDEwine SAS
23 Cours du Chapeau Rouge, 33000 Bordeaux, France
SIREN 953435724/TVAFR90953435724